Terms of service

Terms of Service

By accessing our website or purchasing from Layali Heritage, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

Layali Heritage is an online clothing brand. By using this website, you confirm that you are legally able to enter into a binding agreement.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

Layali Heritage sells clothing and fashion accessories.

All product descriptions, images, and prices are provided as accurately as possible. However:

Colours may vary slightly due to screen settings
Measurements may vary slightly due to the nature of garments

We reserve the right to update or discontinue products at any time without notice.

3. Pricing & Payment

All prices are listed in [AUD or your chosen currency] unless stated otherwise.

Prices may change at any time without notice.
Payment must be completed in full before orders are processed.

Layali Heritage is not responsible for additional fees charged by banks, payment providers, or currency conversion services.

4. Orders

Once an order is placed, it cannot be cancelled, changed, or modified.

We reserve the right to cancel or refuse any order suspected of fraud, misuse, or unauthorized activity.

5. Shipping

Layali Heritage ships worldwide. Shipping times and costs vary depending on destination and courier.

Delivery timeframes are estimates only and may be affected by customs, courier delays, or external factors beyond our control.

For full details, please refer to our Shipping Policy.

6. No Returns or Refunds

All sales are final.

Layali Heritage does not offer returns, exchanges, or refunds, including for:

Change of mind
Incorrect size selection
Incorrect item selection

Customers are responsible for reviewing sizing guides and product details before purchasing.

7. Damaged or Faulty Items

If you receive an item that is damaged or faulty on arrival, you must contact us within 48 hours of delivery at:

📧 layaliheritage@gmail.com

Please include your order number and clear photos. Each case will be reviewed individually, and any resolution offered is at our discretion.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Layali Heritage is not responsible for orders delivered to incorrect addresses supplied at checkout and cannot offer refunds or replacements in these cases.

9. International Orders

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Layali Heritage is not responsible for customs delays or rejected shipments.

10. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Layali Heritage and may not be used without written permission.